News and Updates
March, 2010

James McNally, CPC
Third Party Payer Consultant

 

Ordering/Referring Physician PECOS Mandate Delayed
Ordering/Referring Physician File Now Available
Attention: Medicare Paper Claims Submitters
Medicare Claims Not Crossing Over to the Supplemental Insurer
CMS Issues Instructions for Processing Claims Containing Anti-Markup Services
EBCBS Releases Physician Office Administrative “Roadmap”
Another MSP Problem Surfaces with Regard to Part B Claims
Aetna To Cut Assistant at Surgery Payment Rate
Horizon BCBS Hit with Modifier 25 & 59 Compliance Dispute
 

Ordering/Referring Physician PECOS Mandate Delayed

As reported previously, effective April 5, 2010, Medicare Administrative Contractors (MACs) were slated to begin denying claims for ordering/referring physician claims where the name and NPI number of the physician listed in box 17 and 17a were not in the Provider Enrollment Chain and Ownership Supply (PECOS) system or the claims system of the MAC.

CMS is extending this deadline to enroll in the PECOS system until January 3, 2011.

CMS indicates that it will send a reminder to all physicians to enroll in the new PECOS system if they enrolled in Medicare more than six years ago. To read more, go to:

http://www.cms.hhs.gov/MedicareProviderSupEnroll/06_MedicareOrderingandReferring.asp#TopOfPage

As more information becomes available, we will keep you apprised.

For additional guidance on this issue, read the article below or contact us through the Third Party Insurance Help Program.

Ordering/Referring Physician File Now Available

CMS has made available a file that contains the National Provider Identifier (NPI) and the name (last name, first name) of all physicians and non physician practitioners who are of a type/specialty that is eligible to order and refer in the Medicare program and who have current enrollment records in Medicare (i.e., they have enrollment records in PECOS that contain an NPI). 

This file is downloadable from the Medicare provider/supplier enrollment Web site at:

www.cms.hhs.gov/MedicareProviderSupEnroll

Click on “Ordering/Referring File” on the left-hand side. 

(Please note that this Adobe file contains approximately 800,000 records.  Due to the large size of this Adobe file, Medicare suggests you right click and select “Save as” before attempting to open this file). 

A new file will be made available periodically that will replace the posted file; at any given time, only one file (the most recent) will be available. The file can be viewed online. In addition, it can be downloaded by users with technical expertise and further sorted or manipulated. It can also be used to search for a particular physician or non physician practitioner by NPI or by name.

Please note the following: (1) Records are in alphabetical order based on the surname of the physician or non physician practitioner.  (2) Name suffixes (e.g., Jr.), if they exist, are not displayed. (3) There are no “duplicates” in the file. Many physicians or non physician practitioners share the same first and last name; their corresponding NPIs are the assurance of uniqueness. (4) Deceased physicians and non physician practitioners are not included in the file. (5) If a user is unsure of a physician or non physician practitioner’s NPI, he or she can look it up in the NPI Registry at:

https://nppes.cms.hhs.gov/NPPES/NPIRegistryHome.do

Keep in mind that the record in the NPI Registry is not the Medicare PECOS enrollment record.

Attention: Medicare Paper Claims Submitters

Currently, paper claims that are received where the health insurance claim number (HICN) and the beneficiary name do not match, are returned to the provider with a development letter advising the provider to correct the problem and submit as a new claim.

The Centers for Medicare and Medicaid Services (CMS) is now directing contractors to follow the current electronic rejection process with all claims, electronic and paper.

These paper claims will now be rejected and returned to the provider with a rejection letter specifying the reason the claims were returned. The effective date of this change was tentatively scheduled for February 26, 2010.

Medicare Claims Not Crossing Over to the Supplemental Insurer

The Centers for Medicare & Medicaid (CMS) is informing all physicians, and suppliers to an issue that occurred starting on or about January 1, 2010, and would have negatively impacted their patients’ crossover claims.

Due to a system issue with the Common Working File (CWF), some claims are not crossing over to the supplemental insurance carrier for benefits.

CMS, along with the CWF System Maintainer are working towards a system solution.

Therefore, CMS' recommendation to all providers, physicians, and suppliers is as follows:

  • Examine your Electronic Remittance Advice (ERA) or standard paper remittance advice from this time period to determine if your patients' claims are identified as having been crossed over to your patients' supplemental insurers. Remittance Remark Code MA 18 will indicate your claim has crossed over to the supplemental insurer.

  • If you determine these claims were not crossed over, you are within your rights to submit claims to your patients' insurers for supplemental payment using methodologies acceptable to those entities.

CMS Issues Instructions for Processing Claims Containing Anti-Markup Services

Medicare Contractors have been provided with instructions for processing claims for diagnostic services that are subject to the ‘anti-markup payment limitation' and that are billed with missing or incomplete information in Item 20 of the form CMS-1500 or its electronic equivalent.

To read more, go to the link below.

http://www.cms.hhs.gov/MLNMattersArticles/downloads/MM6670.pdf

For guidance on this issue, contact us through the Third Party Insurance Help Program.

EBCBS Releases Physician Office Administrative “Roadmap”

A number of inquiries have been received from the membership with regard to Empire Blue Cross Blue Shield’s Professional Relations representatives. The calls run the gamut but most complaints or issues concern the identification and/or availability of these representatives to answer questions from the Network physicians.

As a result, a contact was made with senior staff at EBCBS who have provided the following access information so a practice can identify who their representative or Network Management Consultant is and how to contact them.

EBCBS has posted the “Physician Office Administrative Roadmap” document on their web site under “Self Service & Support”. Aside from other critical and important information, they instruct the panel physicians to complete the following steps to find out contact information on their Network Management Consultant.

Please call 1 800 992 BLUE (2583) and select the following Prompts in order after listening to the recorded message.

  • Option 1 – Medical Providers

  • Option 4 – Updates and Other Information

  • Option 1 – Participation and Credentialing Information - Enter your Zip Code

The name and telephone number of your contact at EBCBS should come up and you should save this information.

The document itself can be accessed at:

http://www.empireblue.com/provider/noapplication/f4/s8/t4/pw_b141799.pdf?refer=ehpprovider

If your office experiences any problems with this methodology, please contact us through the Third Party Insurance Help Program. That way we can alert EBCBS to any issues that may prevent you from identifying and contacting your Network Management Consultant.

Another MSP Problem Surfaces with Regard to Part B Claims

The Centers for Medicare & Medicaid Services (CMS) has identified yet another problem where claims were not automatically crossing over to supplemental payers even though the provider remittance advice indicated otherwise.  This problem began January 5, 2010. 

Your action is required where a remittance advice with an issue date between January 5, 2010, and February 12, 2010, has two or more service lines for a beneficiary where both of the following apply:

  • One service line is 100 percent reimbursable (i.e., the approved amount and amount to be paid are equal,) AND   

  • One service line where part of or the entire Medicare approved amount is applied to the Part B deductible and/or carries co-insurance amounts. 

They were not able to forward these beneficiary claims to supplemental payers even though the remittance advice may indicate otherwise.  Providers will need to identify these claims by reviewing their remittance advice with an issue date between January 5, 2010, and February 12, 2010, that contain the criteria noted above.

Once identified, providers will need to take action to balance bill the beneficiary’s supplemental payer.  As of February 12, 2010, this system problem was fixed and all claims are crossing over to supplemental payers as indicated on the provider remittance advice.  

CMS has already notified supplemental payers of these issues and regrets any inconvenience you may experience related to this Medicare claim supplemental payer crossover problem.

Aetna To Cut Assistant at Surgery Payment Rate

Effective May 1, 2010, Aetna will change their payment rate for physicians assisting at surgery.

As of this date, the rate will change from 20 percent of the negotiated rate or recognized charge based on Aetna reimbursement policies to 16 percent of the negotiated rate or recognized charge.

They will reimburse multiple eligible assistant surgery codes as follows:

  • 16 percent for the primary procedure

  • 8 percent for the second eligible procedure

  • 4 percent for each additional eligible procedure

Horizon BCBS Hit with Modifier 25 & 59 Compliance Dispute

Horizon Blue Cross Blue Shield of New Jersey (HBCBSNJ) has released a February 2010 memo detailing changes to their modifier payment policy. Two commonly used modifiers, 25 and 59, had changes that have negatively impacted their reimbursement levels.

As a result, the Medical Society of New Jersey (MSNJ) has filed a compliance dispute against Horizon alleging multiple violations of the national class-action settlement agreement concerning these modifiers.

The Horizon BCBSNJ memo announced that this change will become effective on May 17, 2010, and will recognize services submitted with a variety of modifiers as “nonstandard” and “not performed” or pay for the services at significantly discounted amounts.

The class action settlement dictated that Horizon was supposed to post on its web site the limited number of finite code combinations not appropriately reported together for separate payment of modifiers 25 and 59.

Horizon has not posted this list but, instead, has announced this across-the-board policy of recognizing modifiers 25 and 59 appended procedures as “nonstandard.” They are also conducting chart and claim audit review of some physicians’ services submitted with a modifier 25 asserting over-utilization, without first having provided notice of the limited number of finite code combinations not appropriately reported together for separate payment of modifier 25. The compliance dispute filed by MSNJ requests that the carrier cease these audits until it has first complied with the settlement agreement’s notice requirement by posting the limited list. MSNJ will be posting the full text of the compliance dispute on their web site shortly.

In the meantime, if you believe that you have an additional violation, please contact MSNJ via
e-mail at info@msnj.org.

Put “Horizon Compliance Dispute” in the subject line or call Melinda Martinson, MSNJ, Senior Manager, Physician Practice Advocacy, at (609) 896 1766, ext. 276.

For your information and review, the full HBCBSNJ policies on the modifiers in controversy are located at the link below.

Modifier 25
https://services5.horizon-bcbsnj.com/eprise/main/horizon/tsnj/tsweb/uploadimages/upload/Modifier_25.pdf

Modifier 59
https://services5.horizon-bcbsnj.com/eprise/main/horizon/tsnj/tsweb/uploadimages/upload/Modifier_59.pdf

For guidance on this issue, contact us through the Third Party Insurance Help Program.

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